Be Kind and Respectful!

Code of Conduct

We encourage RideShare Drivers to do the following to support a successful business:

  • Always wear your seat belt and insist that your passengers do.

  • Never drink and drive.

  • Driving a car requires your full attention.

  • Signal your intentions. Using your turn signals before turning a corner or switching lanes is a must.

  • Drive at the speed limit. Driving too slowly can also cause accidents.

  • Keep some distance between you and the car ahead of you. Tailgating is both aggressive and a sure way to rear-end someone who stops suddenly.

Driving Don’ts

Individual drivers have their own pet peeves, but the following behaviors by either aggressive or clueless drivers can aggravate even patient drivers:

  • Blocking the passing lane for more than a reasonable amount of time while waiting for a passenger.

  • Speeding up when you’re being passed.

  • Driving in the breakdown lane to pass a long line of stopped traffic.

  • Daydreaming at a stoplight after it turns green.

  • Making left turns from the right lane, or vice versa.

  • Not using turn signals.

  • Creeping along while talking on a cell phone and a passenger is in the car.

  • “Blocking the box,” or becoming stuck in the middle of an intersection.

  • Always remind yourself not to take traffic problems personally.

Your horn is an important device that’s there to be used—when it’s necessary. Unless safety is at risk, there is no call to lean on your horn, no matter how frustrated you are. Honking briefly to alert another driver to a light change or other “heads up” is okay. Here’s what your horn is saying for you:

  • A succession of short, light beeps: “Hi!”

  • A quick little beep: “Heads up—I’m here!”

  • A slightly louder, slightly longer beep: “Hey, the light’s been green for ten seconds” or “Watch it!”

  • A longer blast, repeated several times: “Come on, let’s go—you’re taking way too long.”

  • A long, nonstop blast: “I’m really angry and I’ve lost control.”

When you start taking your frustration out by using your horn, it’s a sign you’ve crossed the line.

  • When you’re the driver, be aware of your passengers’ comfort levels. Also, as the driver, you set the tone in the car. Ask if everyone is okay with the temperature, volume of the radio, or station being played..

  • Handling a Backseat Driver: They question your every move and offer unsolicited advice. It’s distracting and annoying, and there’s no perfect retort that will silence your critic. Ignoring it or using humor are your best bets, but if it’s more than you can handle, say, “When you’re the driver, you get to make the calls. It’s hard for me to focus with all these suggestions.”

  • Rubbernecking—slowing to a crawl to check out an accident—is disrespectful to the victims, a hindrance to those trying to help, and a sure way to cause a traffic backup. Yes, you should slow down so you don’t endanger anyone, but keep moving. Clients most likely prefer to have greater attention paid to reaching the destination more so than to indulge in your curiosity. You are the professional.

  • Accidents do happen, and when they do, do the right thing. If no one’s around and you bump the car next to you or accidentally take off someone’s side mirror, leave a note with your name and number to handle insurance with the owner.